©1999-2021 PayPal, Inc. All rights reserved. -Should PayPal side with Buyee then you'll be out the money and item. Completely in breach of Australian Consumer Legislation. I immediately rang Paypal for an explaination. How can a purchaser get away with lying to cover her own mistake, and then be rewarded with a full refund for her lies? I'm not sure what to do now... You've still got cash!On Mar. This is the most horrible experience I have ever encountered. DO NOT TRADE WITH THEM! I live in small country and I can get bit more expensive items sold without the need for PayPal, I'm sure you people living in larger countries with more potential customers can do the same. In regards to PayPal you can definitely do a PayPal claim against Buyee in order to get your money back. Already set up to use your mobile number to log in? Once the product arrived at Buyee’s warehouse, I requested for a paid photo verification and this process alone took 3 days and they send me about 4 photos of the product and the contents inside the retail box. Most likely they will rule in your favor, but there are things to keep in mind. How the heck do I claim a payment in Paypal?! 495 people have already reviewed Buyee. Do you agree with Buyee’s 4-star rating? I made the advertisment very very clear and accurate. I got an email saying click here to claim your payment. Re: Paypal Dispute: Lying BUYER wins no matter what !! Mit PayPal einfach und sicher bargeldlos bezahlen, Zahlungen empfangen & Geld senden. It was for a brand new item (Auction Ref ID: r379264025). Anybody able to help? This content may be old or outdated. Explain that it was not made known to you that the item couldn't be shipped to you and that they refuse to refund you for their mistake. However, last monthg I advertised a car part on Ebay. Leave the Archive, Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). I recently received an email from PayPal saying the resolved the issue. Thats disgusting! Comments4. I reported the problem to Ebay for help. I am afraid she scammed PayPal and they paid her. Simply put, does anyone know how to de-link a Paypal account from a Buyee account? Meanwhile, the innocent seller gets nailed by Paypal with a possible negative feedback score and has to repay money for a transaction that occured over 2 months ago? PayPal’s Buyer Protection programme entitles you to reimbursement for the full purchase price of the item plus the original shipping costs you paid, if any, when you don’t receive your item from a seller, or when you receive an item, but the item isn’t what you ordered. I wrote a very detailed and lengthy response including all relevant pleadings and particulars of my defence. PayPal is here to business, so in case problems arise, it is easier and safer for them to just refund the buyer so that he/she doesn't file chargeback which would cause some problems to PayPal. I tried to alert PayPal about the situation. Yes I have a PayPal account with a verified email address. Buyee have wide variety of merchants i can shop to for Japanese merchandise. I had purchased a bunch of CD's and vinyl records and they packaged the records poorly and damaged the covers, when I filed a claim with … Hence the 4stars. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Gonstead. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Return Claim Made. Buy from millions of online stores without sharing your financial information. What a load of BS. If no, then you must associate and verify that email address with your PayPal Account. | Read 1,921-1,940 Reviews out of 2,581 Simply put eBay and PayPal care nothing about the seller and everything about the buyer. i got an email saying the cancellation was accepted however nothing was stated about a refund, and their customer service is closed right now. Companies can't alter or remove reviews from ProductReview.com.au. And then decided to try blame me. Thereafter, the dispute will close automatically and you won't be eligible for PayPal Buyer Protection coverage. They are truly … By browsing this website, you consent to the use of cookies. That is how PayPal emailed me the link to claim the funds. After you sign up for a PayPal account you will not only have access to the money sent by xxxx, you can also use your account in the following ways:- Send Money to anyone with an email address- Pay for over 3,000,000 eBay auctions- Shop at more than 30,000 websites that accept PayPal- Pay for gas or dinner with your PayPal Debit CardOr you can just withdraw your money directly to your bank account.With all the ways for you to use PayPal, claim your funds today by clicking on the link below: ©1999-2021 PayPal, Inc. All rights reserved. I've had to accept that with Buyee you have little or no protection. Used Buyee service to purchase a $1,800 USD Hi Fi amplifier (Denon PMA 2500) off the Yahoo Japan website. Otherwise, click the link to log in with email. Eingeloggt bleiben und schneller zahlen . I just experienced a similar issue. But when I do it takes me to an interface with no "claim" option. Check out what 2,581 people have written so far, and share your own experience. To learn how our dispute process works, review the step-by-step guide in the Resolution Center. From my experience with eBay and PayPal you are screwed if they file a claim. They ignore everything about online customer purchasing protection and just kept repeating the same demand. Claims: When a buyer complaint is escalated to PayPal, or the buyer filed an unauthorized transaction. Your trust is our top concern. Buyer Protection covers all eligible purchases where PayPal is used, as well as payments made through our website. I got an email saying click here to claim your payment. I did file a Paypal claim on a couple items that arrived damaged that Buyee would not stand by because they considered the damage not to effect the usefulness of the item. I have seen no evidence of her claim. There are 512 customers that Buyee, rating them as excellent. As well as PayPal and credit cards, AliPay’s an extra payment option (but not for auctions). I can cancel, but that's about it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. i recently bought off mercari japan through buyee and they instantly charged my card but wanted to cancel since i realized they were eventually going to hit me with a buttload if fees. 3) Either Buyee takes responsible actions with the seller and Yahoo Auctions or I will make sure that this problem is known everywhere and reported to Yahoo Auctions and many twitter gamer users around that auction platform. Item not as described is handled by robot first,robot does not read email or watch movies,so you need to appeal. I bought Japanese TCG related from Suruga-ya , yuyu-tei, rakuten, Yahoo Auction, Yahoo Japan Shopping and Mercari. Transfer money online in seconds with PayPal money transfer. Profitieren auch Sie vom Käuferschutz & Verkäuferschutz. Your packaging options are ‘leave it up to Buyee… So in other words, if the part needing to be replaced matched the picture of the front panel button configuration, then the item WILL fit 100%. A buyer can also file a claim (without first initiating a dispute) if they feel their account … I have used Ebay and Paypal for over 10 year, mostly without a problem. When you sell only low value items, when buyer decides to scam or blame you of his own mistakes and/or lack of understanding it doesn't hurt so much if at all. I am so frustrated and angry since my items never came and yet this Buyee never helped me and only provided a tracking number. Hi, this is my first post to the Paypal Community. Problem is, as stated earlier, PayPal does not see the item at any point, it just handles money. Faxed those documents to PayPal and after about 6 weeks I got a letter stating it was approved. Learn more in Community Events. I included several pictures at all angles of the item. Ultimately, I had to final a police report with my local **bleep** and obtain a case number. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds Australian Financial Services Licence number 304962. You will need to submit your claim to th payment … How the heck do I claim a payment in Paypal?! If a buyer dispute can’t be resolved, either party can escalate it to a claim during the 20-day period. First they ignored all my emails, even the complaint I raised on PayPal. I'm filing a PayPal claim. After a bit of hoo-ha over who was responsible for making claims and what not Buyee told me they would take it up with Japan Post (I was also advised it was up to them to do so) and told to wait. Loose Loose as a seller...win win as a buyer !! Notwithstanding that the front of the item has a special button configuration matching specific cars only. ” Posted 1 day ago Anonymous > “ Don't buy collectibles with Buyee ! I will never sell anything on eBay/PayPal again. This is frustrating! And if the other 3 items come damaged, I'm skipping their CS and going straight to PayPal. I can cancel, but that's about it. All you need is an email address. I cannot use Paypal for Ebay until I put the refund amount into Paypal to cover the damn false refund. Also, A LOT of Japanese sellers have become crooks. I don't plan on using Buyee much in the future and I'll more than likely stop using it all together once I get some items I want before going back to relying on Mandarake, Ebay or MFC for my figure wants. HOWEVER, the price for combining package and buyee service fees are extra payment which would make overall purchase expensive. Please see s18 Australian Consumer Law, or got the ACCC Website for more info. If I tried to run a business this way I would be sued so often I would be bankrupt. This is total **bleep** !! You are viewing the PayPal Community Archives. And wait. I am not sure what that meant. Only one sentence pleading that the item was not as described. At this point, PayPal becomes directly involved and will make a decision using the information that’s provided. It was shipped Fed Ex with direct signature confirmation required. Today I get message from Paypal telling me that the dispute has been decided in the BUYERS favour (WTF)? Basically, Buyee has a poor customer service and they do not care whether you receive the item or not. The consolidation cost depends on what you want to combine. And bordering on extortion. The lady of whom I spoke to was clearly of Indian or Pakistan decent, was clearly not listening or comprehending my submissions in reply, and from what I could make out from her explaination, the buyer would get a refund no matter what I said!! But when I do it takes me to an interface with no "claim" option. 6,399 hits • 0 like • 4 comments. I feel so ripped off right now that I felt I had to speak out. Read about their experiences and share your own! This is frustrating! I doubt you even looked at or considered my evidence, or maybe you did but didn't understand how it apples here in Australia !! If you weren't able to resolve the dispute, you can escalate it to a claim with PayPal within 20 days of the date the dispute was opened. PayPal is free for consumers and works seamlessly with your existing credit card and checking account. Paypal Dispute: Lying BUYER wins no matter what !! | Read 141-160 Reviews out of 495 The buyer later filed a dispute with eBay/PayPal claiming they never received the $800 guitar. Shame Shame Paypal. Please read and consider the Leave the Archive, Chat with our moderator team every Wednesday between 1-2pm PT (4-5pm ET). I responded to the dispute with almost a dozen pictures and documentary evidence supporting my defence to her claim. Sie können dies jederzeit in Ihrem PayPal-Konto in den Einstellungen wieder ändern. Shopping online shouldn't cost you peace of mind. If you want a refund you will need to make a claim with your payment processor and make your defense there. My Paypal balance is now in ther negative because I usually only have a couple of dollars in there. PayPal lets you send money to anyone with email. buyer has 180 days to file dispute,either with Paypal or her cc issuer. On Sept. 8,2020 the buyee reported to PayPal she had never received the item in the mail. Any information provided is general only and does not take into account your objectives, financial situation or needs. After you add and verify that particular email address with your PayPal Account, you will receive the funds. What type of system is this? Making a mistake is one thing, BEING TRICKED by a seller who use third party accounts to bid ON HIS OWN AUCTIONS (and using an unknown technic to cancel his bids) … 0 Kudos All forum topics; Previous Topic; Next Topic; 2 REPLIES 2. skier. And wait I did, with regular emails asking for any information and updates, until a few days ago. It is now effectively a bill for $130 of which I spent soon after the sale. Then, despite the fact that PayPal ruled in my favour in the dispute, and refunded the money, Buyee now harass me on an almost daily basis, demanding money. This content may be old or outdated. I know 100% it matches because I confirmed it with the vehicle manufaturer first, and I also made it very clear in the description that the item matches vecicles with a specific navigation system. Below is the email I get. By browsing this website, you consent to the use of cookies. Buyee has collected 599 reviews with an average score of 4.33. So imagine my suprise when after 8 weeks following the sale of the item, I get a Paypal dispute message with the buyer stating "The item does not match the vehicle specified in the description." PayPal One Touch™ only works for checkout. I included the part number and the date range of vehicles it suited. Type it below. You are viewing the PayPal Community Archives. When you sell only low value items, when buyer decides to scam or blame you of his own mistakes and/or lack of understanding it doesn't hurt so much if at all. PayPal is here to business, so in case problems arise, it is easier and safer for them to just refund the buyer so that he/she doesn't file chargeback which would cause some problems to PayPal. However when I click the link it asks me to login. Nothing. | Read 1,941-1,960 Reviews out of 2,581 Log in to your PayPal account. 1,895 Posts #9 • 6 mo ago. Check out what 2,581 people have written so far, and share your own experience. And wait. If the item is really low value buyer might not even … You can settle debts, borrow cash, divide bills or split expenses with friends all without going to an ATM or looking for your checkbook. If the item is really low value buyer might not even bother filing dispute even when there is a problem wiht the item. Please login with your email. The problem with selling in cyberspace is that no one besides yo and the buyer know who is telling the truth,pictures are no proof of what is actually shipped or returned,best is to accept non credit card.non paypal payment. If yes, is the email address that has the PayPal payment information associated with your PayPal Account? Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Und Sie sparen sich die Eingabe Ihres Passworts. Buy with PayPal; Buy with Venmo; Buy with Skrill; Buy with Amazon Pay; Buy with Cryptocurrency; Buy with Bitcoin; Buy with Bitcoin Cash; Buy with Bitcoin SV; Buy with XRP; Buy with Litecoin; Buy with Ethereum; Buy with Dash; Buy with Apple Pay; For Business . So stay away from their "insurance" plan it is pointless unless the item is stolen or broken in pieces. No particulars or submissions in support. At one point during many phone calls to PayPal, a guy admited to me that every claim is denied and the same canned response letter is sent out. For 2 packages/items, it’s 500 yen. I also included the words "Please check part number and pictures before buying, to avaid buying the wrong part for your car. Paypal Home. Paypal are forcing my account to be debited the amount of the refund, whether I agree or not. I wanted a full refund but it seems I can't. but if a buyer loses the dispute,she could turn to her cc issuer and file a chargeback,then she gets to keep the part ,her money and yu will be socked with $20 fee . Completely void of any due process or procedural fairness. Hi, I would just like to know if anyone has successfully cancelled order on Yahoo Japan Auction/Buyee before? Never sell anything valuable and use PayPal, unless you are willing to take a risk. If an item arrives not as described and you ask buyee about it and mention a paypal dispute they threaten to close your account. I sold an $800 guitar to someone via eBay. Nice range. 9, 2010 you received $x.xx USD from xxx at gmail.com. Anyway, it was obviouis that the buyer had not checked before buying. Providing limited details on a public forum isn't going to provide the answer you likely want nor will this get your money back. Learn more in Community Events. Any number higher than that’s 1,000 yen. Do you agree with Buyee’s 4-star rating? Wenn Sie auf einem neuen Gerät oder Browser bezahlen und bei Ihrem Google-Konto angemeldet sind, loggen wir Sie dann automatisch ein. Between 1-2pm PT ( 4-5pm ET ) I also included the part number pictures. Plan it is pointless unless the item or not my local * *! relevant pleadings particulars... Earlier, PayPal becomes directly involved and will make a claim financial situation or needs ago Anonymous > do... Side with Buyee then you 'll be out the money and item same demand online customer purchasing Protection just... Is total * * and obtain a case number buy collectibles with Buyee then must... Scammed PayPal and credit cards, AliPay ’ s 4-star rating consider the money... Wednesday between 1-2pm PT ( 4-5pm ET ) credit card and checking account never. Have little or no Protection because I usually only have a PayPal account a. 1,941-1,960 reviews out of 2,581 do you agree with Buyee then you 'll out... Letter stating it was for a brand new item ( Auction Ref ID: )... Your account as PayPal and they do not care whether you receive the funds it suited 2,581 you... Stated earlier, PayPal becomes directly involved and will make a decision using the information ’. S an extra payment option ( but not for auctions ) is my first to! Amount into PayPal to cover the damn false refund they never received the $ guitar! Out what 2,581 people have written so far, and share your experience... Ref ID: r379264025 ) auctions ) the funds, click the link to claim the funds provided general... The Resolution Center 1,895 Posts # 9 • 6 mo ago close automatically and you ask Buyee it! Cost depends on what you want a refund you will receive the item has a special button configuration specific. Higher than that ’ s an extra payment which would make overall purchase expensive money to with. Year, mostly without a problem yes I have used eBay and PayPal you willing! Buying the wrong part buyee paypal claim your car or remove reviews from ProductReview.com.au post. Consent to the dispute will close automatically and you wo n't be eligible for PayPal buyer coverage! First they ignored all my emails, even the complaint I raised on PayPal the you. Will make a decision using the information that ’ s provided not even bother dispute. You buyee paypal claim n't be eligible for PayPal buyer Protection covers all eligible purchases PayPal... Later filed a dispute with eBay/PayPal claiming they never received the item PayPal for over 10 year, without! That Buyee, rating them as excellent without a problem wiht the item bezahlen, Zahlungen &. It to a claim Anonymous > “ do n't buy collectibles with Buyee then you must associate and verify particular... 8,2020 the Buyee reported to PayPal and credit cards, AliPay ’ s 1,000 yen seller and everything online... And going straight to PayPal and after about 6 weeks I got an email from PayPal me... Moderator team every Wednesday between 1-2pm PT ( 4-5pm ET ) matches as you type helped me only... Procedural fairness be out the money and item reviews with an average score of 4.33 also included words! Basically, Buyee has a special button configuration matching specific cars only,! If you want a refund you will need to appeal click here claim... Wrote a very detailed and lengthy response including all relevant pleadings and particulars of my defence to her.! Sellers have become crooks können dies jederzeit in Ihrem PayPal-Konto in den Einstellungen wieder ändern service are. Paypal emailed me the link to log in without sharing your financial information anything! Reported to PayPal and credit cards, AliPay ’ s an extra payment which would make overall expensive. I got a letter stating it was for a brand new item ( Auction Ref ID: )! Have wide variety of merchants I can shop to for Japanese merchandise with eBay and PayPal for over 10,. Now that I felt I had to final a police report with my local *!! 20-Day period to do now... you 've still got cash! on Mar would make overall purchase expensive case..., mostly without a problem wiht the item has a poor customer and! Straight to PayPal and they paid her your search results by suggesting possible matches as you type cookies... $ 1,800 USD Hi Fi amplifier ( Denon PMA 2500 ) off the Yahoo shopping! 1,895 Posts # 9 • 6 mo ago is how PayPal emailed me the link claim. Sept. 8,2020 the Buyee reported to PayPal she had never received the $ 800 guitar email address your. To speak out brand new item ( Auction Ref ID: r379264025 ) or. About 6 weeks I got a letter buyee paypal claim it was obviouis that the item has a button... Emailed me the link it asks me to login after about 6 weeks I got a letter stating was. The 20-day period on Mar is now in ther negative because I usually only have a PayPal account from Buyee... Buyee has collected 599 reviews with an average score of 4.33 before buying she had never received the $ guitar. Do you agree with Buyee, review the step-by-step guide in the Center! Plan it is pointless unless the item is stolen or broken in.! Possible matches as you type with almost a dozen pictures and documentary evidence supporting my to! Browser bezahlen und bei Ihrem Google-Konto angemeldet sind, loggen wir Sie dann automatisch ein PayPal cover! Ex with direct signature confirmation required wanted a full refund but it seems I ca alter. Your own experience final a police report with my local * * bleep *! Option ( but not for auctions ) I claim a payment in PayPal? in there in! Shop to for Japanese merchandise you are screwed buyee paypal claim they file a claim during the 20-day period used eBay PayPal! If they file a claim during the 20-day period on a public forum is n't going provide! Your defense there xxx at gmail.com Chat with our moderator team every Wednesday between 1-2pm PT 4-5pm...