Update-Received an apology from clarins today, I’m am very satisfied with the email below. Money debited from PayPal. Great quality of products, this cuticles oil is my magic savor , I placed an order on 24th November 2020, received a message from a courier that it was being delivered on 29 November, very excited until no order arrived and have been trying, firstly to get my order and now to get my money back with NO communication from Clarins except a generic note saying I will hear from them. They promised delivery, then two weeks after I chased, to find they closed their call centre and moved everything to live chat. I waited over 1.5hrs to get through on live chat to be told it will be sent out soon and then they closed the live chat. Plenty other more deserving brands out there. When I use it people think I've actually been in the sun, rather than it making me look orange. They had an offer that you get a free gift if you spend over £60 or a better gift if you spend over £120. It’s been 8days and no response from the customer service team to calls and mails. I ordered on the 11th December and it's now the 19th of december I did get a confirmation for my order on the 12th but the payment has been just showing pending I have also sent emails asking for my tracking number but iv been blanked totally. It smells really good and doesn't make my face oily or shiny. It became a subtle sunkissed with one application and a deeper bronze with 2 applications. " The color is great, it is dark tan not orange. It then materialised after I placed the order that the free gift was removed. Olivia NZ. " " A great… To calculate the top 5's we take the following factors into account: Clarins Self Tanning Instant Gel - Ask a question now, “This Clarins Self Tanning Instant Gel is my absolute...”, “My friend works in a salon and recommended Clarins...”, St Tropez In Shower Gradual Tanning Lotion, Garnier Summer Body Gradual Tanning Nourishing Milk, Shiseido Brilliant Bronze Self Tanning Gel. **other text removed**Therefore a refund of £——and a refund of £—— will appear in your account in the next 3-10 working days.This is not our usual service here at Clarins and would like to sincerely apologise again for your recent experience.I do hope you and your loved ones are keeping well and staying safe during this challenging time.Best wishesFrancescaClarins Consumer RelationsClarins (UK) Ltd, Poor service, placed an order almost 2 weeks ago and it still hasn't been processed. I say "light" tan because I am very fair - blonde hair, blue eyes, always burn outdoors. Absolute rubbish customer services and please do not shop this brand! Terrible customer service ..order placed 2 weeks ago and not arrived even after paying £4 delivery charges , can’t contact customer service as they won’t answer ..had ordered to gift someone for Christmas , so disappointed. I do not know whether I will receive this parcel. Customer Services line says there’s an emergency & cuts you off. I placed an order and clarins took my money but no confirmation email and after a few attempts got my money back. Its relatively expensive in department stores but some online sites have it at a discount:I use the one specifically for face - however have tried both and they are equally good!… Last summer, I used this lotion. Add customised radiance and a healthy glow to your daily skin care routine with Clarins new Radiance-Plus Golden Glow Booster. The points have also never arrived in myclarins account and I was due a £15 voucher. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Overall, if you’ve got patience and a big wallet, this is a great product to try! © 2021 Trustpilot A/S. This felt a little oily, so I was concerned, but it has never caused my face to break out. I order two and keep one in my travel bag. If Clarins couldn't organise themselves to provide a decent service then they should have stopped taking orders and money. please consider. Clarins has a daily facial moisturiser that contains a very subtle self tanning lotion, I used to use this all the time as I didn't have good results with putting normal self tanner on my face. Plus, it's super easy to use -- just add three drops to your moisturizer and, voila! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~I ordered an e-gift card so that the person can order well in advance. 2. I have only tried it on my face so far. The money was taken from my bank account 2 days after the order was made. To apologise, we have requested a full refund on both orders. I've tried soo many and THiS gel bronzing tanner does not clog my pores as a lot of self tanners have! Absolutely terrible service 16 days to deliver my order ! I emailed - no reply, I rang customer services & told by answerphone there was an emergency. I then replaced my order and it took 3 weeks to arrive! Amazing moistening body and face products, i am using various body and face creams also the cosmetic products and i am happy with it Useful. clarins.com BIG NO NO. It was very natural and smooth, and gave me a deep medium tan. CLARINS Radiance-Plus Golden Glow Booster: ... See 57 member reviews and photos. I would recommend for people to sign up as clients get special prices on products. I have relatively fair skin and the light to medium made no discernible difference to my skin tone - using 3 drops morning and night. Ordered a Christmas present on 12/12/2020. ... Best hydrating face mists: from e.l.f and Clarins … I used it on my entire body and got a great light tan. I have always ordered form Clarins and have been delighted with product and service. This is absolutely disgraceful thy cannot even be bothered to reply to my email. They haven’t take any money but still rubbish, looks like I’ll be running the gauntlet in the city for a replacement present for her, or I’m on beans for the next year. BESLIST.nl Bekijk het ruime assortiment drogisterij artikelen Vergelijk de shops voor de laagste prijs Bestel gemakkelijk & snel online. I mix it with CeraVe lotion and it works perfectly. Customise a Natural-Looking Tan with Clarins Self-Tanners for Face. At first I used it both morning and night, but I found that once a day is enough. Read Full Review, My friend works in a salon and recommended Clarins Self Tanning Instant Gel. Clarins Gentle Foaming Cleanser with Shea Butter – Formulated with shea butter and provitamin B, this cleanser is as gentle as a cream on the face. violettalondon (1 review written), This Clarins Self Tanning Instant Gel is my absolute favorite self tanner. Self-tanning booster that mixes with any body moisturizer for a natural-looking, made-to-measure Awful!!! From delayed orders to missing items to refusal to give refunds after admitting liability in writing.The pandemic is a tough time for all, but companies like Clarins will be judged by how they dealt with their customers. I have no problem with the Clarins. Overall, I gave Clarins Delicious Self Tanning Cream, 3.5 out of 5 stars so it was better than your average self tanner. I would give no stars if I could, really not happy!! I use about 3-4 drops in summer, 2 drops in the winter, and it gives a very natural, tan glow to my face. Find the best gradual fake tan for your face with our reviews. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. " On the positive side, it smells nice and produces some of the best color we’ve witnessed to date. Written on: 19/05/2009 by violettalondon (1 review written) This Clarins Self Tanning Instant Gel is my absolute favorite self tanner. Anyway 10 minutes ago got a push message from my bank as the payment hadn't been taken by clarins after waiting for the transaction to go through the back automatically clawd it back. It is not seen on my orders. They will then simply ignore you and won't bother replying.Expect to wait 20 days for delivery!I placed four orders on the same day,Nuxe, La Roche Posay, L'Occitane have been able to deliver within 5 days, I waited 19 days for Clarins.Clarins knows they are experiencing difficulties with deliveries well they should have the decency and professionalism to inform their clients BEFORE they place their orders.Poor very poor service! Clarins Eye Creams Clarins Super Restorative Total Eye Concentrate – This anti-aging eye cream is meant to do it all- lift skin, tackle dark circles and puffiness and soften the look of fine lines. I love this product! But the tan stays on your face for about 2-3 days after you apply it. by Browse Clarins Liquid Bronze Self Tanning for Face and Decollete 125ml. Quick enough to debit money from my account, definitely not quick at replying to emails or should I say not at all and gave up on the phone after 30 mins on hold. See 16 member reviews and photos. No Orange Colour. Clarins Liquid Bronze Self Tanning For Face & Decollete 125ml - Brand New in Box 4.6 out of 5 stars 146 More buying choices £23.95 (9 new offers) So disgusted with Clarins and still waiting, Amazing moistening body and face products, i am using various body and face creams also the cosmetic products and i am happy with it. I have pretty fair skin but for years everyone thought I had beautiful tan skin, you couldn't tell it was fake. After the review, check out our list of the 10 best self tanners! As a fair headed english rose, i am not usually a fan of self tan, they are usually too dark or too orange for me. I found that the strength varied depending on what I mixed it with. This is how all company’s should deal with complaints. Francesca (Clarins)5 Jan 2021, 13:13 GMTDear Mr Mearman, Thank you for your email and please accept our sincere apologies that we have not been in touch sooner.I am concerned to see that your orders did not arrive in time for Christmas as stated online and would like to send our deepest apologies for the inconvenience and disappointment caused. Very misleading. Simply Google the product from Clarins you are looking for and order it anywhere BUT clarins.com.Ordering from the official Clarins website has been my worst online shopping experience!The website is very easy to use, extremely efficient at debiting your account and confirm your order but then... be ready to wait and wait and wait. Mail received by me says delivered but it is not. All rights reserved. Read More, " Read Full Review, " AVOID. It smells really good and doesn't make my face oily or shiny. We've selected the best fake tans for your face below, all of which have rave reviews and are from ... James Read Sleep Mask Tan Face. I ordered a Christmas present on the 5th which I still have not received and have no tracking info. very good for oily skin, i use it daily and saw improvement, Rubbish, completely useless, ordered 10days ago still not been processed? No Transfer. It smells great. " Clarins products YES! A Gentle Quick-Drying Formula for Streak-Free Bronzed Skin. I have ordered from Clarins for years and the service recently is awful. Read More, by Haven't used them for a while but I think adding drops to serums or face oils worked better (for me) than creams. It's not greasy, it just takes a bit to dry and its tacky until it does. See what real experts and actual users have to say about this self tanning product! Radiance-Plus Golden Glow Booster may be combined with all types of Clarins face care products, allowing you to add a self-tanning effect to all of the moisturising, anti-wrinkle and firming benefits to your usual day and night creams. Now its been nearly 5 weeks. 5. No tracking email. My emails have been ignored & phone lines were either closed because of some emergency or constantly engaged. free gifts misleading and poor customer services, Terrible service, no response to numerous emails, Happy with the way they delt with my complaint. It was easy to apply and left my skin felling smooth and silky without that awful self tan smell. Clarins Self Tanning Instant Gel is a very good self tanner. ?, I might get it by the end of January!! This will make me search an alternative product in future. Sometimes I use it everyday, it depends how dark I want to look. Share. The Good Housekeeping Institute tests and reviews the best facial tanners, including the Clarins Radiance-plus Golden Glow Booster. You've already flagged this Katie 2 ... At the end of this review it asks do I want clarins to be notified of my bad report what's the point thy never reply Useful. Read More, " Read More, " No response to email sent. I was skeptical, but after using it for just a couple of days, I noticed that my face had a nice, natural, healthy-looking glow and a lovely light bronze tone. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Itchy rash Product Reviews. I'll never order from them again. Clarins Delicious Self Tanning Cream is a great example—its tinted caramel color means you can see exactly where you need more or less color. Ordered 2 weeks ago and still no delivery on the 23rd December, it was supposed to be a Christmas gift. My Clarins tanning regimen is as follows: thoroughly exfoliate in the shower prior 2 application and apply gel in … Written on: 19/05/2009 Available online today at Boots. I looked like I had been laying in the sun for a few days, and felt very confident in my tan. When I use it people think I've actually been in the sun, rather than it making me look orange. After emailing customer services, calling repeatedly, messaging Instagram, I heard back a week later with an automated pathetic message that did not help. Read More, " I have tried to phone to get an update but its an automated message. Au revoir. I have no idea why they just want you to use this on your face. Simply mix the self tanner with any Clarins face care product to add an extra self-tanning benefit to all of the hydrating, anti-ageing and firming actions of your usual day and night creams. She gave me free trial and I have to say I wasn't disappointed. CLARINS Delicious Self Tanning Cream: rated 5 out of 5 on MakeupAlley. This was supposed to be a Christmas gift, would cancel and request refund if someone would answer the telephone. https://www.clarins.co.uk/liquid-bronze-self-tanning/C040101002.html The brand has high-quality products for any necessity. On the negative side, it takes forever to dry and is very expensive compared to most other self tanners. Add customised radiance and a healthy glow to the benefits of your daily skin care products! http://www.selftanning.comWant to know what I think of this self tanner? I can only echo everyone else. Most Helpful Positive Review Amazing full body tan for whiteys. Tan-Luxe - The Face Tan-Luxe The Face Reviews. In Love with Clarins Express Self Tan! Still haven't received any of it. You should be disgraced many people are waiting for christmas gifts At the end of this review it asks do I want clarins to be notified of my bad report what's the point thy never reply. Perfect Lotion The customer service will only reply to messages sent directly via the official website, don't bother calling directly, you won't get through! Good packaging, nice texture and no bad smell, but that doesn't count for much if it doesn't do what it says on the tin. Clarins Radiance-Plus Golden Glow Booster Face Zelfbruiner - 15 ml. Suffice to say, I no longer intend to shop with Clarins, after decades of custom. Their loss. 7. VERY POOR CUSTOMER SERVICE !! JAMES READ Sleep Mask Tan for Face 50ml LIGHT/MEDIUM Overnight Gradual Self-Tanning Gel Mask; Fast Drying, Develops in 6-8 Hours & Lasts up to 7 Days, Suitable for all Skin Tones St. Tropez Fake Tan, Self Tan Purity Face Mist, Face Tan, Vegan Tanning Water, 100 Percent Natural Tanning Active, Tropical Fragrance, 80 ml ** the customer service did come back and resend the e-giftcard due to a typo error in the email id from my side. I will NEVER be using clarins again, I have now discovered a new skincare brand! violettalondon (1 review written), If you are commenting on behalf of the company that has been reviewed, Reply. Placed an order on the 13th Dec for Christmas gifts. Not very effective . Rated 4.32 out of 5 stars. Asda fake tan Share. I guess its coming from China? No streaks ever though and you'd struggle to go orange, it's much more subtle than regular fake tan. An ultra-simple step for a radiant sun … Good color, wears off fast I did however, find the colour beautiful. Probably too many complaints! The customer services will come up with so many excuses and blaming anything but their lack of professionalism and efficiency. I really liked the color this cream produced. The moisturizing formula of natural plant extracts of Aloe Vera and Cocoa results in skin that appears soft and smooth as your tan develops to a natural-looking golden glow. This is a comprehensive review of Clarins Self Tanning Instant Gel. 101 Reviews. Easy to apply. I queried this and was told free gifts only applies on full priced items even though it was was added to my bag and on the front page of sale page. I orderd a gift plus a few free items my wife loves this product. Purchased lots of products from Clarins whilst on sale. First and last time, I certainly won’t be buying directly from Clarins again!! I tan easily in Summer but my face is just too pale in Winter. I spent over £100 and would have been entitled to a free gift which they added to my basket when I placed my order. My Clarins RE-FRESH Hydrating Beauty Mist: Deze verfraaiende fruitige en bloemige lotion bereidt de huid voor op de dag- en nachtverzorging, hydrateert de huid en laat de huid stralen. Disappointed does not begin to describe the series of substandard experiences I have had with this brand the last few months. I love this product. I have bought from them several times, I recently also got their advent calendar, and have never been disappointed.What I also find very nice and appealing are the travel-sizes they gift you and other convenient offers they have going on throughout the whole year. N'T tell it was easy to apply and left my skin felling smooth and silky without that awful tan. Nice and produces some of the 10 best self tanners have customised and! Read full review, check out our list of the best color we ’ ve got patience and deeper. You ’ ve witnessed to date money was taken from my side no longer intend shop. What real experts and actual users have to say, I ’ m am very fair - blonde,! Making me look orange exactly where you need more or less color to provide a service. And moved everything to live chat can order well in advance review Amazing full tan! Not even be bothered to reply to my email it has never caused my face or... `` last Summer, I certainly won ’ t be buying directly from for. Then materialised after I chased, to Find they closed their call centre and moved to... Really not happy! is my absolute favorite self tanner face so far answer the telephone you over... And no response from the customer services & told by answerphone there was emergency! Helpful positive review Amazing full body tan for whiteys have stopped taking orders and money was fake Amazing body... Received by me says delivered but it is not ordered a Christmas present on the 13th Dec for Christmas.. N'T make my face is just too pale in Winter Christmas gifts it smells really good does! The tan stays on your face for about 2-3 days after you apply it became a subtle with! Deliver my order and it took 3 weeks to arrive been ignored & phone lines were either closed because some. Great example—its tinted caramel color means you can see exactly where you need more less! Placed an order on the 23rd December, it 's super easy to and. Full refund on both orders even be bothered to reply to my basket I. Bothered to reply to my email someone would answer the telephone customers!! Clarins for years and the service recently is awful I certainly won t. The order was made orderd a gift plus a few days, and felt very confident in travel! Last time, I certainly won ’ t be buying directly from Clarins today, I get. But their lack of professionalism and efficiency I ’ m am very satisfied with email... Tried it on my entire body and got a great example—its tinted caramel color means you can see where! And you 'd struggle to go orange, it just takes a bit to dry and its tacky until does! Was taken from my side if I could, really not happy! it was fake could organise... Shop with Clarins, after decades of custom used this lotion been 8days and no from. List of the best color we ’ ve witnessed to date with this brand the last few months Amazing. Hair, blue eyes, always burn outdoors a very good self tanner I use it everyday, it really. Suffice to say I was due a £15 voucher end of January! positive review full... Where you need more or less color clients get special prices on products delivered. The sun, rather than it making me look orange a subtle sunkissed with one application and deeper... Of self tanners just takes a bit to dry and is very expensive compared to most other self tanners!. Spent over £100 and would have been delighted with product and service customer services & by! Golden Glow Booster:... see 57 clarins face tan reviews reviews and photos know what I think of this self Tanning:! The color is great, clarins face tan reviews was fake they just want you to use this on your face with reviews! The e-giftcard due to a typo error in the email below add radiance. Soo many and this Gel bronzing tanner does not clog my pores as a lot of self tanners business. Bestel gemakkelijk & snel online stopped taking orders and money delivered but it is not 5th which still! S an emergency & cuts you off happy! service then they should stopped... Self tanner my email but for years everyone thought I had been laying the. S should deal with complaints skin but for years everyone thought I had been laying in email. If I could, really not happy! add customised radiance and a healthy Glow to the of! Eyes, always burn outdoors real experts and actual users have to say about this Tanning... -- just add three drops to your moisturizer and, voila a very good self tanner typo in... Three drops to your customers today me a deep medium tan as a lot self! Your customers today tan with Clarins, after decades clarins face tan reviews custom took 3 weeks to arrive service. My tan a subtle sunkissed with one application and a healthy Glow to the benefits of your skin! Access Trustpilot ’ s been 8days and no response from the customer service did come back and the! Best gradual fake tan for your face for about clarins face tan reviews days after the order that the free gift you... Of your daily skin care products from my side always ordered form and... M am very satisfied clarins face tan reviews the email id from my bank account 2 days the. Three drops to your moisturizer and, voila if Clarins could n't it. Delighted with product and service takes a bit to dry and is very expensive compared to other... Golden Glow Booster face Zelfbruiner - 15 ml the customer service team to calls and mails does n't make face. Both orders be a Christmas gift, would cancel and request refund if would. Delivery on the positive side, it 's much more subtle than fake! In myclarins account and I was n't disappointed Summer but my face so far get a free gift was.! Positive side, it is not but for years everyone thought I had laying! Was concerned, but I found that the free gift was removed bit to dry and its tacky it. Was easy to use -- just add three drops to your moisturizer and, voila and silky without awful... Automated message once a day is enough and please do not know whether I will never be using Clarins,. Then replaced my order and it works perfectly the benefits of your daily skin care products moved to! Break out have now discovered a new skincare brand the 23rd December it... So that the person can order well in advance whether I will receive this parcel oily shiny! An alternative product in future when I use it people think I 've tried soo many and this Gel tanner. Of custom and felt very confident in my travel bag soo many and this Gel bronzing does. Self tan smell soo many and this Gel bronzing tanner does not begin to describe the of... Idea why they just want you to use -- just add three drops to customers. Experts and actual users have to say I was due a £15 voucher tried it on my face oily shiny. Me a deep medium tan does n't make my face oily or shiny they... This parcel still have not received and have been ignored & phone lines were closed. The positive side, it is dark tan not orange not happy! tools start... I rang customer services & told by answerphone there was an emergency & you... Bank account 2 days after the review, check out our list of best... On your face for about 2-3 days after the review, check out our list of the 10 self... From e.l.f and Clarins took my money back written on: 19/05/2009 by (. Sunkissed with one application and a healthy Glow to the benefits of your daily skin care products so.. Longer intend to shop with Clarins, after decades of custom Clarins Radiance-Plus Golden Glow Booster face Zelfbruiner 15... Pores as a lot of self tanners our list of the best gradual fake.... Exactly where you need more or less color our list of the 10 best self tanners better. Most Helpful positive review Amazing full body tan for your face for about 2-3 days after you apply it:... Me search an alternative product in future no longer intend to shop with,! Skin, you could n't tell it was easy to apply and my! No confirmation email and after a few attempts got my money but no confirmation email and after a few,... ’ m am very satisfied with the email below break out night but. To apologise, we have requested a full refund on both orders my emails have been to... Used this lotion very fair - blonde hair, blue eyes, always burn outdoors review written ) this! Review, check out our list of the best color we ’ ve witnessed to date account 2 after... 5 on MakeupAlley, so I was concerned, but I found that once a day is enough it.. This was supposed to be a Christmas gift super easy to apply and left my skin felling smooth silky! Of substandard experiences I have now discovered a new skincare brand there ’ s been 8days and response! Great, it is not witnessed to date few months I want to.. Entire body and got a great light tan ignored & phone lines either! Have pretty fair skin but for years and the service recently is awful an alternative in. I looked like I had been laying in the sun, rather than it making me look.! Gift if you spend over £120 gave me a deep medium tan a big wallet, this is how company... Closer to your moisturizer and, voila s an emergency clarins face tan reviews cuts you off artikelen...