Welcome to Window-Balances.com! Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. Lower both window sash and remove the screws holding the jamb liner to the side jamb. (The shoe that you talk about is actually stationary at the very top of the track that the window slides in.) 2. I figure that is where the spiral rod attaches to the window. Note: this guide pertains to non-tilt double hung windows: windows in which the top and bottom sashes are both movable. I would use something like wooden dowels to prop the windows up till you can afford to get new energy efficient windows. 2. We understand that finding and purchasing window balances is not an easy process. Hello, the windows in a house I purchased won't stay open (21 of them!). Thank you for visiting Window-Balances.com. A handy person from Charlotte says: September 12, 2017. In this video, This Old House general contractor Tom Silva repairs a window that won't stay open. Replacing the Balances in Peachtree Ariel Double-Hung Non-Tilt Windows. Which ever style, it is most likely no longer properly attatched to the sash. I just include it to help people identify what I've got. I disassembled one of them and the pivot blocks are shot - spiral balances seem to be ok. Can you tell from the pictures if you have replacement pivot blocks? It will either be a spiral spring or a string/cable system. An insulated glass window (multiple panes) needs a heavier balance than a single-glazed window, and a large window requires a stronger balance than a small or short one. Each of these balances is made to accommodate a specific sash weight and size. If the window will not remain open, you may need to remove the window and use the spiral balance charging tool to give the spiral rod a few more turns to increase the spring charge. One more clue is that on a good window I can see the top of the part that is broken on the window that doesn't stay open. The balances are either broken or disconected. Customers are then directed to our parent company www.amscousa.com to purchase their window balances. By staying up I assume you mean they won't stay open. It's cost effective, the inconvenience is minor and in my thinking, any investment should go toward new windows that will save money in the long run. Windows won't stay open. The spiral balance is a tube, either metal or plastic, with a metal helix (spiral) inside. Lift the sash about half way up, release the tilt levers, tilt the sash in, and take a look at the balance mechanism. Here it is. Spiral. Steps: 1. Purchase your spiral window balances from window-balances.com. 4. While these instructions may seem lengthy, the process to replace both pivot shoes on one window should take less than 30 minutes, including prep and clean-up. This is what my balance bar looks like, it doesn't seem to have any problems with the string or spring. 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